iBOT Character — Voice & Telephony

Never
miss
a call.

ANCHOR answers every inbound call — after hours, at lunch, during peak volume. Handles IVR routing, appointment booking by voice, and voicemail-to-text logging 24/7.

Deploy ANCHOR All iBOT agents
80%
Calls without agent
24/7
Voice availability
95%
Caller satisfaction
What ANCHOR Does

Six ways ANCHOR handles your calls

Built for call centres, medical practices, legal firms, logistics companies, and any business with high inbound call volume. ANCHOR never puts a caller on hold forever.

IVR Automation

Smart voice menus that understand natural language — callers say what they need instead of pressing 1 for sales, 2 for support.

Call Routing

Routes callers to the right department, individual, or WhatsApp thread — no more "please hold while I transfer you" dead ends.

Appointment Booking

Callers book appointments by voice — ANCHOR captures the details, confirms the slot, and sends an SMS or WhatsApp confirmation.

Voicemail to Text

Transcribes voicemails to text, categorises by urgency, and sends to the right team member instantly — zero listening required.

After-Hours Answering

ANCHOR answers 24/7 — greets callers by name (repeat callers), takes messages, and alerts your team to urgent calls immediately.

Call Summary Logging

Every call gets a structured summary logged to your CRM — caller name, reason, outcome, and follow-up action. Automatically.

ANCHOR's Voice

How ANCHOR sounds on the line

Clear, calm, and professional. ANCHOR sounds like a real receptionist — not a call centre bot. Adapts to your brand's tone on every call.

Inbound call — ANCHOR answering
Good morning, thank you for calling MedCare Pretoria — this is ANCHOR. I can help with appointments, accounts, or I can connect you to the team. What can I help you with today?
I need to make an appointment with Dr. Van Zyl please
Of course. Dr. Van Zyl has availability on Wednesday at 10:00 or Thursday at 14:30. Which works better for you? I'll confirm and send a WhatsApp reminder the day before.
Thursday 2:30 is fine.
Done — appointment confirmed for Thursday at 14:30 with Dr. Van Zyl. I've sent a WhatsApp confirmation to your number. Is there anything else I can help with?
Pricing

Simple. Fixed. ZAR.

One-time setup. Monthly retainer. Every call answered — no exceptions.

Solo
Solo
R4,500
Setup + R1,500/month
  • IVR & call routing
  • After-hours answering
  • Voicemail to text
  • POPIA compliant
  • Monthly retraining
  • Email support
Get started
Most popular
Pro
R9,500
Setup + R2,900/month
  • Everything in Solo
  • Appointment booking by voice
  • Call summary CRM logging
  • WhatsApp confirmation sending
  • Caller ID personalisation
  • Urgency escalation alerts
  • Priority Slack support
Get started
Enterprise
Scale
Custom
Scoped & fixed
  • Multi-line / multi-site
  • Softphone / PABX integration
  • Custom call flows
  • Dedicated account manager
  • SLA guarantee
  • Quarterly strategy review
Talk to us

Deploy ANCHOR
in 48 hours.

Free 20-minute consultation. Your phone lines — never silent again.

Book free consultation