iBOT Character — Legal Practices

Brief
clients.
Not staff.

COUNSEL handles client intake, matter status queries, document requests, and appointment scheduling for your firm — 24/7, POPIA compliant, and always on-brief.

Deploy COUNSEL All iBOT agents
65%
Client queries answered
24/7
After-hours intake
POPIA
Compliant
What COUNSEL Does

Six ways COUNSEL serves your firm

Built for attorneys, conveyancers, notaries, and law firms. COUNSEL knows your practice areas and handles non-advisory queries so your team can focus on the actual law.

Client Intake

Captures new client details, matter type, and urgency — structured, POPIA compliant, and ready for your file clerk.

Matter Status Updates

Clients ask "where is my case?" — COUNSEL gives a status update based on your matter tracking system, 24/7.

Appointment Scheduling

Books consultations, urgent meetings, and signing appointments — synced to your team calendar without phone tag.

Document Requests

Tells clients which documents to bring, sends checklists, and confirms receipt when clients submit via portal or email.

Fee Estimates

Shares fixed-fee schedules and approximate tariffs for common matters — without committing to a binding quote.

POPIA Disclosures

Delivers required POPIA information notices automatically during intake — compliant by default, every time.

COUNSEL's Voice

How COUNSEL talks to your clients

Professional, measured, and precise. COUNSEL never gives legal advice — but handles everything around it, correctly and consistently.

Website chat — COUNSEL active
Hi, I want to know if my divorce can be done quickly. We both agree on everything.
Good morning. An uncontested divorce with full agreement between parties is generally more straightforward. May I ask whether there are minor children involved? This affects the required process under the Divorce Act. I'll also need your contact details to open a preliminary file — is now a good time?
No children. Just assets. Can you give me a cost estimate?
Noted. Our uncontested divorce fees start from R8,500 all-inclusive for straightforward matters. I've sent you a document checklist to your number and booked you a 20-minute free consultation with our family law team this Thursday at 10:00. Please confirm if that works.
Pricing

Simple. Fixed. ZAR.

One-time setup. Monthly retainer. No surprise invoices.

Solo
Solo
R4,500
Setup + R1,500/month
  • Website chat widget
  • Client intake automation
  • Appointment scheduling
  • POPIA disclosure delivery
  • Monthly retraining
  • Email support
Get started
Most popular
Pro
R9,500
Setup + R2,900/month
  • Everything in Solo
  • WhatsApp integration
  • Matter status updates
  • Document checklists
  • Fee schedule delivery
  • CRM / matter system integration
  • Priority Slack support
Get started
Enterprise
Scale
Custom
Scoped & fixed
  • Multi-practitioner / multi-office
  • Practice management integration
  • Custom matter workflows
  • Dedicated account manager
  • SLA guarantee
  • Quarterly strategy review
Talk to us

Deploy COUNSEL
in 48 hours.

Free 20-minute consultation. Your firm's AI agent — live in two days.

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