iBOT Character — Healthcare & Clinics

Clinic
care.
No wait.

NURSE handles your clinic's appointment bookings, patient queries, medical aid questions, and intake forms — 24/7, POPIA compliant. Your front desk, automated.

Deploy NURSE All iBOT agents
80%
Admin automated
48h
Go live
POPIA
Compliant
What NURSE Does

Six ways NURSE helps your practice

Built for GPs, specialists, physiotherapists, dentists, and clinics. NURSE understands healthcare admin and keeps patients informed — without burdening your staff.

Appointment Booking

Patients book, reschedule, or cancel appointments 24/7 — synced to your practice management system.

Patient Intake

Collects patient details, medical history, and chief complaint before the appointment — securely, in compliance with POPIA.

Medical Aid Queries

Answers scheme eligibility, co-payment, and authorisation questions based on your accepted plans.

Prescription Reminders

Sends automated repeat prescription reminders, medication adherence nudges, and follow-up prompts via WhatsApp.

After-Hours Triage

Assesses urgency after hours — advises on ER vs. next-day appointment vs. self-care. Never leaves a patient without guidance.

Results Notification

Notifies patients when results are ready and directs them to the correct follow-up pathway — reducing call volume by up to 60%.

NURSE's Voice

How NURSE speaks to your patients

Calm, clear, and compassionate. NURSE handles sensitive health queries with appropriate care and always defers clinical decisions to your team.

WhatsApp / Website chat — NURSE active
Hi, I need to see the doctor urgently. My knee is very swollen.
Hello! I'm sorry to hear that — a swollen knee needs prompt attention. Is there any redness, warmth, or was there a recent injury? I want to make sure we get you the right appointment type.
No injury, just woke up with it. Warm and red too.
Thank you for letting me know. Based on your symptoms, I'm booking you as an urgent appointment today. Dr. Naidoo has availability at 14:00 — does that work? I'll send a confirmation and a quick intake form to your number.
Pricing

Simple. Fixed. ZAR.

One-time setup. Monthly retainer. POPIA-compliant on every tier.

Solo
Solo
R4,500
Setup + R1,500/month
  • Website chat widget
  • Appointment booking
  • FAQ & patient queries
  • POPIA compliant
  • Monthly retraining
  • Email support
Get started
Most popular
Pro
R9,500
Setup + R2,900/month
  • Everything in Solo
  • WhatsApp integration
  • Patient intake forms
  • Prescription reminders
  • Medical aid query handling
  • Results notifications
  • Priority Slack support
Get started
Enterprise
Scale
Custom
Scoped & fixed
  • Multi-practitioner / multi-site
  • Practice management integration
  • Custom intake workflows
  • Dedicated account manager
  • SLA guarantee
  • Quarterly strategy review
Talk to us

Deploy NURSE
in 48 hours.

Free 20-minute consultation. Your clinic's AI agent — live in two days.

Book free consultation