iBOT Character — Internal Staff Tools

Your
smartest
colleague.

OPS is your company's internal AI — handling HR policy queries, IT helpdesk tickets, onboarding, and internal document search so your team spends less time asking and more time doing.

3h
Saved per employee/week
90%
HR queries answered
0
IT tickets for common issues
What OPS Does

Six ways OPS supports your team

Built for companies with 10–1,000+ employees. OPS plugs into your internal tools and becomes the first stop for every internal question — freeing HR, IT, and management from repetitive queries.

HR Policy Queries

"How many sick days do I have?" "What's the maternity leave policy?" — OPS answers from your HR policy documents, instantly.

IT Helpdesk

Walks staff through common IT fixes — VPN setup, password reset, printer configuration — before escalating to IT.

Onboarding

New employees ask OPS everything — where to find documents, who to contact, what tools to set up first. 24/7, from day one.

Expense Queries

Explains expense claim processes, per diem rates, and submission deadlines — reducing finance team interruptions by 70%.

Leave Management

Checks leave balances, explains the approval process, and submits leave requests to the right manager — in seconds.

Document Search

Searches your internal knowledge base — procedures, SOPs, templates — and surfaces the right document instantly.

OPS's Voice

How OPS talks to your team

Precise, efficient, and always correct. OPS doesn't guess — it answers from your actual policies, procedures, and documents.

Internal Slack / WhatsApp — OPS active
Hey, how much annual leave do I have left and how do I apply?
You have 8.5 days remaining for the 2026 leave cycle (resets 1 March). To apply: complete the Leave Request form on SharePoint (HR > Forms > Leave), submit it to your direct manager, and copy HR. They'll confirm within 48 hours. Want me to send you the form link?
Yes please. Also — what's our WFH policy?
Link sent. WFH policy (Policy HR-007, updated Jan 2026): eligible staff may work from home up to 2 days per week, subject to manager approval. Fridays are WFH-preferred. All WFH days must be logged in the attendance system by 09:00. Full policy doc here: [link].
Pricing

Simple. Fixed. ZAR.

One-time setup. Monthly retainer. Pays for itself in week one.

Solo
Solo
R4,500
Setup + R1,500/month
  • HR policy Q&A
  • Internal document search
  • Onboarding guide
  • POPIA compliant
  • Monthly retraining
  • Email support
Get started
Most popular
Pro
R9,500
Setup + R2,900/month
  • Everything in Solo
  • Slack / Teams integration
  • IT helpdesk workflows
  • Leave request routing
  • Expense query handling
  • SharePoint / Google Drive search
  • Priority Slack support
Get started
Enterprise
Scale
Custom
Scoped & fixed
  • Multi-department / multi-region
  • HRIS / ERP integration
  • Custom workflow automation
  • Dedicated account manager
  • SLA guarantee
  • Quarterly strategy review
Talk to us

Deploy OPS
in 48 hours.

Free 20-minute consultation. Your internal AI — live in two days.

Book free consultation