SCOUT handles your Instagram DMs, Facebook comments, brand mention alerts, and social customer service — so your team can focus on creating, not responding.
Built for brands active on Instagram, Facebook, TikTok, and X. SCOUT keeps your community engaged without draining your team.
Responds to Instagram and Facebook DMs on-brand, 24/7 — answers product queries, shares links, and routes complex cases.
Auto-replies to repetitive post comments ("how much?", "where to buy?", "DM me") — keeps your brand active without manual effort.
Monitors mentions of your brand across platforms — flags negative sentiment to your team within minutes for fast response.
Responds to collaboration enquiries via DM — collects follower count, niche, and rates before routing to your marketing team.
Tracks DM volume, response time, and common query types — weekly report sent to your team to inform content strategy.
Greets new followers, responds to story reactions, and keeps the community warm between campaigns — automatically.
Energetic, on-brand, and savvy. SCOUT matches your brand tone exactly — whether you're playful or polished.
One-time setup. Monthly retainer. Saves your team 4+ hours every single day.
Free 20-minute consultation. Your brand's social agent — live in two days.
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