iBOT Character — WhatsApp-Native Businesses

Your biz.
On What
sApp.

SWIFT runs your entire business inside WhatsApp — taking orders, confirming payments, sharing catalogues, and handling customer service automatically, 24/7.

Deploy SWIFT All iBOT agents
90%
Queries on WhatsApp
2x
Faster order processing
R0
Per automated message
What SWIFT Does

Six ways SWIFT powers your WhatsApp business

Built for spaza shops, fashion brands, food businesses, service providers, and any business that runs primarily on WhatsApp. SWIFT automates everything.

WhatsApp Orders

Customers order by text — SWIFT takes the details, confirms the order, and sends an invoice directly in the conversation.

Payment Confirmation

Customers send proof of payment — SWIFT checks, confirms, and updates their order status automatically. No manual checking needed.

Catalogue Sharing

Customers say "send me your menu" or "show me your pricelist" — SWIFT sends a formatted catalogue instantly, no typing needed.

Broadcast Campaigns

Send specials, restock alerts, and promotions to your opted-in customer list — personalised, POPI-compliant WhatsApp broadcasts.

Order Status Updates

"When will my order arrive?" — SWIFT sends real-time status updates: confirmed, being prepared, out for delivery, delivered.

Customer Service

Handles complaints, returns, and general queries in the same WhatsApp thread — escalates to you only when needed.

SWIFT's Voice

How SWIFT talks to your customers

Fast, friendly, and clear. SWIFT speaks like a real person — not a bot — in your brand's tone and in customers' preferred language.

WhatsApp — SWIFT active
Hi, I want to order the chicken burger meal and a large Coke please
Got it! 🍔 Chicken Burger Meal + Large Coke = R89. Delivery or collection? And your address if delivery?
Delivery. 14 Oak Street, Sandton. I'll pay by EFT
Perfect! Order confirmed ✅ Here's the banking details: [Bank details]. Send proof of payment here and I'll confirm your order goes to the kitchen. Delivery in ~35 minutes once confirmed.
Pricing

Simple. Fixed. ZAR.

One-time setup. Monthly retainer. Your whole business — automated.

Solo
Solo
R4,500
Setup + R1,500/month
  • WhatsApp order taking
  • Catalogue sharing
  • Order status updates
  • POPIA compliant
  • Monthly retraining
  • Email support
Get started
Most popular
Pro
R9,500
Setup + R2,900/month
  • Everything in Solo
  • Payment confirmation automation
  • Broadcast campaigns
  • Multi-language (4 SA languages)
  • Customer service escalation
  • Peach Payments link generation
  • Priority Slack support
Get started
Enterprise
Scale
Custom
Scoped & fixed
  • Multi-outlet management
  • CRM & POS integration
  • Custom order workflows
  • Dedicated account manager
  • SLA guarantee
  • Quarterly strategy review
Talk to us

Deploy SWIFT
in 48 hours.

Free 20-minute consultation. Your WhatsApp business — automated in two days.

Book free consultation